Vitals SmartShopper is a powerful cost and quality transparency service that educates and transforms members into smarter, active health care consumers. When members shop with SmartShopper and select a cost-effective location for their health care service, they save themselves and their employers money and earn a cash reward. Members can shop using the SmartShopper website or with a personal assistant at our live call center.
Benefits of SmartShopper include:
- Toll-free call center concierge agent shopping
- 24x7 web self-service with quick and easy registration
- Mobile-enabled shopping
- Accurate, personalized search results for cost and quality
- Total cost for services as well as full member-out-of-pocket costs
- Helpful online member alerts and messaging
- Fully-customized, co-branded and powerful engagement campaigns
- Full incentive administration and member-level tax reporting
Vitals SmartShopper is an incentives and engagement program offered by Vitals. Vitals is reinventing the way people choose doctors and medical facilities. We provide transparency to cost, quality and access information−paired with member engagement, actionable data and predictive analytics−to empower members to make more informed and effective health care decisions. Through our award-winning consumer websites and our health plan and health system clients, Vitals helps more than 150 million people each year access information for better, more affordable care. For more information, visit www.vitals.com/healthplans.