Program Update!

Shopping can now be done same day for all SmartShopper services. Shopping must be completed before services are performed. This change applies to searches done in 2016 and dates of service in 2016.

See Health Care Differently

Welcome to Vitals SmartShopper™, a smarter way to shop for cost-effective health care services and earn cash rewards.

To begin shopping, register using the "First Time Users" tab, or log in using the "Returning Users" tab. For help logging in, please call 1-800-824-9127.

SAME Procedure. SAME Quality.

DIFFERENT Location. VERY DIFFERENT Price.

Prices for the exact same quality medical services, such as MRIs and surgical procedures, can vary from hundreds to thousands of dollars and often aren’t published, making it difficult to shop.

SmartShopper is a GAME CHANGER.

  • When your doctor recommends a procedure or test, go online or call to quickly and easily shop inpatient and outpatient health care services in your area.
  • Save hundreds or even thousands of dollars when you choose a lower-cost health care provider.
  • When you help lower health care costs, you earn cash rewards!

Please Log in to SmartShopper

Returning Users

  • {{error}}
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The email address you used to register.
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The password you used to register. It will be between 8 and 16 characters long, and contain at least 3 of 4 of the following
  • Uppercase Letters
  • Lowercase Letters
  • Numbers
  • Special Characters
I forgot my password
Log In

First Time Users

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Click HERE for login instructions

First Time Login Instructions:

To register, SmartShopper requires an exact match based on information from your insurance ID card. Please follow these instructions. If you are having trouble, you may always call us at 800-824-9127 or email us at smartshoppersupport@vitals.com for assistance.

Health Insurance ID Card Examples:

If your ID Number looks like this NHN0123456789, KYH0123456789, or 0123M45678
To register enter the full id (e.g. NHN0123456789, KYH0123456789, or 0123M45678) exactly as it appears on your card.

If your ID Number looks like this H12345678-00
To register enter the information as shown including the “-”.

If your ID Number looks like this 0123456789 01
To register enter the information as shown including the “space”.

If your ID Number looks like this 123456-00
To register enter the information as shown including the “-”.

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ID Number from Your Insurance Card (e.g. 999A9999910).
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This will become your User Name to login next time.
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Set a secure password you will remember. It must be between 8 and 16 characters long, and contain at least 3 of 4 of the following
  • Uppercase Letters
  • Lowercase Letters
  • Numbers
  • Special Characters
Home Zip Code
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Enter your Birthday in MM/DD/YYYY format.
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